At Waac ("Waac," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from https://www.waac.us (the "Website") or otherwise communicate with us.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following types of personal information.

Information You Provide

When you place an order, create an account, contact customer support, or subscribe to our emails, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history
• Customer support communications

Automatically Collected Information

When you browse our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Cookies and similar technologies

Payment Information

Payments are processed securely through trusted third-party payment providers. Waac does not store your complete credit card or debit card information on our servers.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Ship products and provide tracking updates
• Process refunds and returns
• Respond to customer inquiries
• Verify and prevent fraudulent transactions
• Improve our Website and customer experience
• Personalize your shopping experience
• Send order confirmations and service-related communications
• Send promotional emails if you have chosen to receive them
• Comply with legal obligations

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep items in your shopping cart
• Remember your preferences
• Improve Website performance
• Analyze Website traffic
• Measure marketing effectiveness
• Prevent fraudulent activity

You can disable cookies through your browser settings; however, doing so may affect certain Website features.

4. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send you updates about new products, promotions, and special offers.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

• Shopify (our ecommerce platform)
• Payment processors
• Shipping carriers
• Fraud prevention services
• Customer support providers
• Email marketing providers
• Analytics providers

These service providers are authorized to use your information only as necessary to provide their services.

We may also disclose information when required by law or to protect our legal rights.

6. Shopify

Our Website is hosted by Shopify Inc.

Shopify provides the ecommerce platform that allows us to sell our products and securely process customer orders.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

7. Payment Processing

Payments are securely processed by trusted payment providers.

Payment providers may collect payment information necessary to complete your transaction. Their handling of your information is governed by their own privacy policies.

Waac does not have access to your complete payment card details.

8. Order Fulfillment

To fulfill your order, we may share your:

• Name
• Shipping address
• Phone number
• Email address

with shipping carriers and fulfillment partners solely for delivering your order.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Although we strive to protect your information, no method of electronic storage or Internet transmission is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Complete your transactions
• Provide customer support
• Meet tax and accounting requirements
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Request a copy of your data
• Object to certain processing activities
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

12. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of your personal information, subject to applicable legal exceptions.

To submit a request, please contact us using the information provided below.

13. Children's Privacy

Our Website is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has provided us with personal information, please contact us immediately so we can remove the information.

14. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

15. International Visitors

If you access our Website from outside the United States, your information may be transferred to and processed in the United States.

By using our Website, you consent to this transfer where permitted by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Effective Date."

17. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Address: 13752 San Pablo Avenue , Apt C, San Pablo CA 94806, United States

Business Email: support@waac.us.

Business Phone: +1 404-649-2884

Customer Service:  Mon-Fri ( 9 AM–5:30 PM )

We aim to respond to all customer inquiries within one business day.